Get advice in Merton

You can our Merton Adviceline on 0808 278 7831, press option 4 (10am-4pm, Mon-Fri)

Relay UK - if you can't hear or speak on the phone, type what you want to say: 18001 then the Adviceline number. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

When you first visit our offices or ring our Advicelines, you will be asked by a team member if we have supported you previously and to complete an initial form. If your query is something we can support you with, we will schedule an advice assessment appointment. If we are unable to support your query, we will endeavor to research and identify an organisation that may be able to assist you.

Demand for all of our services is at record highs.  Our Team are doing everything possible to support you. Unfortunately, we are unable to support everyone who is seeking CAML’s help.

If you have been asked to complete an Authority to Act Form, please do so here. Do not use this form to request advice - instead use our advice contact form.

Client Behaviour - All the team at CAML is dedicated to providing the best support for our clients. We expect all clients and visitors to be courteous to CAML team members at all times, as they have the right to feel safe and secure while working and volunteering. Anyone showing aggressive, abusive or inappropriate behaviour to our team or to others will be asked to leave or the remote support will be terminated. CAML has the right to ban individuals from charity services/support.