Contact Us
We can only help you if you live, work or study in the London Boroughs of Merton or Lambeth. If you live outside of these boroughs please click here to find your local Citizens Advice.
We aim to respond to all queries within 3 working days. If your enquiry needs a quick response please call our Adviceline numbers:
Merton Adviceline at 0808 278 7831 (freephone), press option 4 (10am - 4pm Monday to Friday)
Lambeth Adviceline at 0800 254 0298 (freephone), press option 4 (10am - 4pm Monday to Friday)
Please note that we can only accept self-referrals. We can only respond if you are the client. If you are a third-party writing on behalf of a client, we will not be able to respond. If you would like to ask for help for a third-party, please call us with the other person present.
If you are interested in volunteering or have a query about your volunteering application, please click here and fill out the Volunteer Interest Form instead.
When we record and use your personal information we only access it when we have a good reason, only share what is necessary and relevant, and we don’t sell it to commercial organisations. We need to record information about you to help with your enquiry. We have a legitimate interest to do this.